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Terms of Service

Who we are

Our website address is:

Welcome to Big Rock Physical Therapy’s Terms of Service. By using our website or services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before accessing or using our website or services.

Use of Our Services

By using our services, you agree to provide accurate and complete information, and you are solely responsible for the activity that occurs on your account. You must keep your account information secure.

Medical Disclaimer

Information provided on our website or during interactions with our team is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Consult with your healthcare provider for personalized medical advice.

Appointment Scheduling

Our online appointment scheduling system is for convenience only. While we make efforts to accommodate your preferred appointment times, actual availability may vary. We reserve the right to modify or cancel appointments as necessary.

Payment and Insurance

Payment for services is due at the time of service unless otherwise agreed upon. We accept various forms of payment and work with most major insurance carriers. Please contact our business office for information on insurance coverage and billing.

Cancellation Policy

We understand that circumstances may require appointment cancellations. We appreciate timely cancellations to allow us to accommodate other patients. Failure to provide sufficient notice may result in a cancellation fee.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Big Rock Physical Therapy and is protected by copyright laws. Unauthorized use, reproduction, or distribution of our content is prohibited.

Links to Third-Party Websites

Our website may contain links to third-party websites. These links are provided for convenience and do not imply endorsement. We are not responsible for the content or practices of third-party sites.

Changes to Terms of Service

We reserve the right to update our Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of our website or services constitutes acceptance of the updated terms.

Contact Us

If you have any questions or concerns about our Terms of Service, please contact us at (803) 788-8484.


We utilize evidence-based treatment protocols that are both objective and measurable. We are committed to educating our patients so that they understand their personal treatments.

Working hours

Monday – Friday:
7:15 AM – 5:00 PM

Saturday & Sunday Closed

Our socials